The road to success with Close Brothers Motor Finance
9 September 2023
By Joy Pearson
In the dynamic world of car finance, few companies have achieved the level os success and recognition that Close Brothers Motor Finance enjoys today. With a rich history and a steadfast commitment to customer satisfaction, Close Brothers has emerged as a prominent player in the industry. In today's post, we will delve into their story, explore what the factors that have propelled them to their current position, gain insights from their reviews, and shed a light on their top-notch business practises.
The Close Brothers story began several decades ago when 3 passionate individuals saw an opportunity to revolutionize the way people accessed car finance. Starting a small operation way back in 1878, William Brooks Close at the age of 25, with his brothers Fred and James quickly realised the importance of putting customers at the heart of their business. By focusing on personalized service, flexible finance options, and building strong relationships with dealerships, they laid the foundation for their future success. Through strategic partnerships and commitment to continuous improvement, Close Brothers Finance expanded its reach and solidified its position as a leading motor finance provider. Their ability to adapt to changing market conditions, embrace years of technical advancements, and anticipate customer needs has been crucial in their journey towards becoming a trusted and respected brand.
Close Brothers Motor Finance stands out among customers for their strong focus on fostering long-term relationships. Rather than treating the finance process as a mere transaction, Close Brothers understands the importance of nurturing enduring relationships. They prioritize the establishment of lasting connections with their customers, recognizing that financing a vehicle is just the beginning of a mutually beneficial journey. By prioritizing relationship-building, Close Brothers Motor Finance goes above and beyond, offering ongoing support and guidance throughout the entire ownership experience. This commitment to building enduring relationships distinguishes them from their competitors and reinforces their dedication to providing exceptional customer service.
Another key reason customers choose Close Brothers Finance is their extensive network of dealership partners. Close Brothers has established strong relationships with a wide range of reputable dealerships across the country. This partnership allows customers to benefit from a seamless and convenient car buying experience. When customers choose Close Brothers, they gain access to a vast inventory of quality vehicles from trusted dealerships, making it easier for them to find the perfect vehicle that meets their needs and preferences. The collaboration between Close Brothers and their dealership partners ensures that customers have a diverse selection of vehicles to choose from, making the car buying process more efficient and satisfying.
The reviews from Close Brothers' satisfied customers serve as a testament to the exceptional service they provide. Customers consistently highlight the ease and efficiency of the application process, prompt loan approvals, and the professionalism and knowledge of the Close Brothers Finance team. Moreover, customers appreciate the transparent and fair terms offered, giving them confidence and peace of mind throughout the financing journey. These positive reviews reinforce the strong reputation Close Brothers have as a trusted partner, dedicated to the financial well-being of their customers.
The Close Brothers remarkable success can be attributed to their customer-centric approach, adaptability, and unwavering commitment to excellence. From their humble beginnings to their position now as a leading motor finance provider, they have continually evolved and refined their services to meet the evolving needs of customer. The trust and satisfaction expressed by customers in their reviews further solidify their reliable and reputable stance in the industry. As they continue to drive innovation and provide exceptional service, Close Brothers remains at the forefront of motor finance, empowering customers on their journey towards car ownership.